0 symbols (min 100)
Submit answer
Question:
Top Question
#37673

How do I get a refund on cards I don’t use.

How do I get a refund on cards I don’t use

0 symbols (min 100)
Answer:
by #2142709

I brought a steam card yesterday and when I got home the card was already scratch off so I don't know if the card was already used are someone scratch it off at the store so I tried it on download on to my game and it not working so how do I get a refund back for brought the card. I did have my receipt

by #2032913

I picked up a $30 steam card for somebody in the military and I asked the guy if he can uses for anything and I said yes and I find out it's only for the game that is pictured on the card for Team Fortress 2 it was wondering if I could get my money back and how did you do that

by #2021186

I bought a steam card at Walmart and could not read a few of the letters or numbers of the code. Can you please get in contact with me. Phone # is 301 573 **** / or michael.campbell@***.com. My name is Mike Campbell and I have the receipt and codes needed to verify the purchase. Thank you.

by #1961521

I bought a steam gift card and scratched the surface and I couldn't see the numbers or letters and Walmart Said to contact you all because they have a no refund policy and they said that you all reimburse me the money$200.00 so please get back to me please Asap

by #1917564

I just bought card and somehow they show redeemed how can see whom redeemed them and the time and date

by #1888486

How do I get a refund

by #1918616

I bought 4 steam cards for 20.00 each and I am told that 2 has already been used they had not been used how do I get my 40.00 back?

by #1862425

According to Steam Card Delivery refund policy you can request your money or get other assistance with your Steam purchases at help.steampowered.com.

View more answers (7) Hide answers Give your answer Answer
Question:

how can I get the code on back of steam card.

the card was bad... it's not showing all the numbers wallet code I need to retrieve that code please

0 symbols (min 100)
Answer:
by #2316136

Why is it when l purchase the steam card they are ready redeemed why? And to reach on you you are not easy to answer me now it has happened twice whenever l buy they are ready redeemed

View
Give your answer Answer
Question:
#167135

Number on back is not readable.

Steam wallet Code on back came off when scratching it off cannot use to purchase games it’s a $30 card how can I get code

0 symbols (min 100)
Answer:
by #2325289

ZAN2EDVZA4ABM7W help me to open a $20 steam card the one that I'm mistake scratch the code please help me to open the code so that I can see it very well

View
Give your answer Answer
Question:
#89430

How do I get the time my steam card was redeemed.

I sent it to someone and they said they didn't get it . it said it was redeemed I know what time I sent it so I want to match the times or maybe it got redeemed before

0 symbols (min 100)
Answer:
by #2118335

Sent 2 $50 cards to friend One was good, one wasn't Have contacted Steam to find out When they were redeemed. Sent the code but have not had a response, I believe someone intercepted the code and redeemed it. code: XMVNZ CCTDC 2ZG59

View
Give your answer Answer
Question:
#66482

How can I get my refund??I went to Walmart to buy the cards this woman who had me come all the way from Indianapolis to buy some jordanz had to have been the one who played me...I got her full name and address

0 symbols (min 100)
Answer:
by #2002469


According to the SteamCardDelivery Returns and Refund policy, the company doesn’t accept returns or exchanges. However, they guarantee that you will receive a valid and authentic USA gift card. For any technical issue please contact SteamCardDelivery Support by email at support@steamcarddelivery.com. Be ready to provide full details regarding your issue.

View
Give your answer Answer
Question:
#66067

How do I get a refund.

I bought 2 card they have been already active in I didn’t do it

0 symbols (min 100)
Answer:
by #2000795

According to Steam Support, if you have been a victim of a scam and purchased Steam Wallet Gift Cards that have not been given to the scammer yet, please take these cards back to the customer service desk of the retailer where you purchased them. They can scan the cards to see if they are eligible for a refund. Steam Wallet Gift Cards that have been activated but not redeemed yet are normally refundable at retail.
If you already have given the codes to the scammer, please keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.

View
Give your answer Answer
Question:
#65033

How to go about getting my hard earned money back from a scammer.

So I met someone on a official dating site and steam card after card they say it's faulty and not working and they can't read the numbers and it threw up a red flag to me that it's a scammer from that dating site I really want my hard-earned money back I lost so much because of them

0 symbols (min 100)
Answer:
by #1996655


Unfortunately, Steam Card Delivery does not provide any information about how to get money back from a scammer on the company website. Please contact the Steam Card Delivery customer care team for assistance. You may reach out to them by email at support@steamcarddelivery.com. Support is provided 24/7/365.

View
Give your answer Answer
Question:
#64865

I just purchased a stem card when I try to activate it said it was invalid can you tell me what happened.

Like I said I just brought a stem card and I put 200 on the card when I try to activate it it told me it was invalid pls tell me was this a defective card

0 symbols (min 100)
Answer:
by #1996820

According to the Steam Card Delivery help section, if you have any issues with your card, please make sure to:
  • make sure you are entering the code correctly;
  • check and verify that you are redeeming the card in the correct place;
  • make sure you are using a USA account or USA address;
  • double check your account balance by logging out and then logging back in.

If you still see the error when activating your card, please send a screenshot of the error you are getting when you input the code at support@steamcarddelivery.com.

View
Give your answer Answer
Question:
#61691

How to get my code/pin?Scratched the code off the back of the card

0 symbols (min 100)
Answer:
by #1983766

Unfortunately, Steam Card Delivery does not provide any information about what to do if you scratched the code off the back of the card on the company website. However, according to the Steam Card Delivery return policy, once a gift card leaves their secure inventory, they can no longer guarantee the validity of the code.
To get any information about your gift card code, please contact the Steam Card Delivery customer care team by email at support@steamcarddelivery.com.

View
Give your answer Answer
Question:

Can I redeem a card that has not been used.

Accidentally pulled the code off a steam card. How can I redeem this card

0 symbols (min 100)
Answer:
by #1971506

According to the comments posted in the Steam community, if you cannot read the code on your gift card, you should contact the Steam Card Delivery customer care team:
  • via the company's social networks.

View
Give your answer Answer
View more (64)
Ask a Question About Steam Card Delivery
0 symbols (min 100)